Welcome to your Access Legal Case Management newsletter
Each edition brings you the latest updates, practical tips, and expert insights to ensure your success every step of the way.
Access Legal Case Management 2.16.3
We're pleased to announce the latest release of Access Legal Case Management, Version 2.16.3.
This release includes general bug fixes and maintenance updates covering:
Ledger Card Print – DDA transactions and balance correction
Client Search — live matters count corrected
Default user and searchable dropdown
Date entry with dot separators now handled correctly
Matter Details Field — character limit increased to 300
Send button no longer obscured in MyLegalSpace
New fee codes for Crown Court prescribed proceedings (Effective 22 December 2025)
DPS Mobile: iOS 1.2.6
We're pleased to announce the latest release of DPS Mobile for iOS, Version 1.2.6.
This update includes:
Recording pause/resume during audio overwrite now saves correctly every time
"Dictation job profiling failed" error on creation and submission now resolved
App instability when tapping the recording button repeatedly during long dictations now fixed
Access Legal Case Management 2.16.2
We're pleased to announce the release of Access Legal Case Management, Version 2.16.2.
This update includes a wide range of bug fixes. A full list can be found in the release notes below.
DPS Mobile: Android 5.7
We're pleased to announce the latest release of DPS Mobile for Android, Version 5.7.
This update includes:
App no longer redirects to login after inactivity on a weak or unstable connection
Dictation sending error resolved
Dictation retry now works correctly
App crash when uploading a dictation to Teamtalk now fixed
"Calculating" state or send error when attempting to send the dictation to Teamtalk now fixed
Security fixes
Access Legal Case Management 2.16.1
We're pleased to announce the release of Access Legal Case Management Version 2.16.1.
This release includes a wide range of general bug fixes and maintenance updates. A full list can be found in the release notes below.
Stay ahead with our expert-led webinars
Join our monthly webinars featuring industry specialists to help you get more from your software, stay compliant and keep pace with a rapidly changing regulatory landscape.
Compliance insights with Brian Rogers
Brian Rogers, Regulatory Director, runs free monthly webinars to keep your firm one step ahead, and with over 5,000 attendees already signed up, you'd be in good company.
Each session covers the latest SRA updates, real-world enforcement insights and practical steps you can act on immediately. With monthly Compliance updates, quarterly AML deep-dives and emerging compliance topics, our webinars help you to stay ahead on the things that really matter.
See what Brian has to say in the video below, then register for free.
All Brian's sessions are CPD-eligible - join live to raise your specific compliance concerns in our Q&A, or watch on-demand at your convenience.
Each month, we round up the latest webinars and on-demand recordings - browse the full list below.
Webinar Title | Date & Time | Registration Details |
April Compliance Update | Thursday, 2 April at 12:30pm | |
April AML Update | Thursday, 16 April at 12:30pm | |
March Compliance Update | On-demand | |
CQS Update 2026 | On-demand | |
PII Update 2026 | On-demand | |
ALCM/One Office - Product Roadmap Update | On-demand | |
How to record Undertakings | On-Demand |
Stay ahead of regulatory risk
In her first six months leading the Risk & Compliance Consultancy team, Becky Bennett has seen first-hand how firms can be caught off guard by regulatory visits and what it takes to be prepared.
In this on-demand session, Becky covers the current compliance landscape, recent high-profile SRA cases and why proactive compliance isn't just best practice - it's essential. From reviewing your AML risk assessments to making the most of the free support available to you, this is a session worth making time for.
Watch now to understand how we can support your firm's compliance processes - whether you're reviewing your procedures or starting from scratch, Becky and the team are here to help.
Real-time system status in your Digital Assistant
We've added a live StatusHub widget to your digital assistant, so you can see real-time system status the moment you open the messenger icon - no need to navigate elsewhere or raise a ticket just to check if something is down.
The widget displays current operational status, any active incidents and upcoming scheduled maintenance at a glance. If there's a known issue, the assistant can also acknowledge it automatically using live data, so you get a relevant, timely response straight away.
Where to find it
Open the digital assistant and you'll see the status indicator near the top of the home screen. Green means all systems operational, and any active alerts will appear there too.
Reminder: Update to the MyAccess Support Portal Login URL
We want to remind you that the login URL for the MyAccess Support Portal (previously known as the Customer Success Portal) has recently been updated.
If you have the old link saved as a bookmark, you will now be directed to an error page when trying to access your account.
Please update any bookmarks you have saved to the new URL below:
New URL (please use this going forward): https://support.theaccessgroup.com/
Old URL (no longer active): https://access-support.force.com/Support/s
Updating your bookmark will ensure you can continue to raise and manage support tickets, access resources, and find all your Access-related information without interruption.
If you experience any issues accessing the portal after updating your bookmark, please contact our support team.
Upcoming training course bookings
Why book?
Below are the regularly scheduled courses that we deliver remotely every month. Course places are available to book all core sessions in the program and delegates join other users from our customer base. These are an ideal cost-effective training solution for firms who are looking for one or two members of staff to take on more in-depth learning and for user refresher purposes.
How do I book?
To arrange a booking for this solution or a group booking purely for your firm, please email the training team via [email protected].
April 2026 Delegate Day training:
Access Legal Case Management User training – Thurs 9th April
Supervisor training – Mon 13th April
Developer Day 1 training – Wed 15th April
Developer Day 2 training – Thurs 16th April
Risk & Compliance Monthly Training Sessions
Each month our Risk & Compliance Consultancy Team run a training session on a key compliance topic based on the queries received into our compliance helpline, trends we are seeing in the sector or in our work with our customers.
Places can be booked through the FlexPoints catalogue for 70 points per attendee or you can email [email protected] if you wish to pay via invoice for £100 + VAT per place.
Sessions coming up:
From Suspicion to Submission: A Practical Guide to Effective SAR Reporting with Mariam Dobosz - Wednesday 29th April @ 10am
Managing Complaints with Confidence: A Compliance‑Led Approach for Legal Teams with Rosanna Davenport - Wednesday 20th May @10am
AI in Legal Practice: Compliance, Control and Risk Management with Diana Borlea - Monday 8th June @ 10am
The Perfect Start: File Opening Essentials for Legal Professionals with Jack Brown - Wednesday 22nd July @ 10am
Any questions or for further information on session agendas, please do not hesitate to reach out to us via [email protected]
We look forward to seeing you on a session soon!
How to be an effective MLRO
Even though there is a general strong focus and awareness around the AML regime, many people appointed as MLROs are unsure where to begin or what their responsibility actually is.
In this article, Mariam Dobosz, Senior Risk and Compliance Associate, explores how to be an effective MLRO. Read now >