If you find that your footpedal is not working within Access legal Case Management then please follow the below steps:
Go to Google and download Philips Speech Control software.
Go onto Google and type Access Legal Case Management, go to the google web store link and then click add to Chrome.
On the top right click onto the DPS icon and choose download configuration.
Now go back to the Philips Speech and click on Application control.
Click on Import then go to the location where you had downloaded the configuration and double click on the item that shows up within the folder.
Choose Add and overwrite.
Click Apply.
You can now start to use your footpedal and start to listen to dictations.
If this issue still persists after following the above steps then please follow these extra steps:
Restart your machine.
Follow this article based on your web browser.
If you're still experiencing issues then please raise a new case online and reference the title of this article.
Please include in your ticket the below:
How many users are having this issue?
When did this start?
Are you working from home or in the office?
Any error messages.