📌 Note: DPS Mobile does not use its own username and password sign-in. Authentication is handled entirely through Microsoft using Azure AD.
Sign In to DPS Mobile With Microsoft Authentication
Open DPS Mobile, then tap Get Started.
Wait for the app to open the Microsoft Authentication Library sign-in window. This uses an interactive webview that redirects to the Microsoft sign-in page.
Sign in with your Microsoft 365 or Azure AD credentials on the Microsoft login page.
Complete any additional Microsoft sign-in checks that your organisation requires.
Return to DPS Mobile after Microsoft completes the authentication process and the app receives the sign-in token.
Understand How Authentication Works
DPS Mobile uses Microsoft Authentication Library (MSAL v1.1.11) to authenticate users. The app does not store or manage a separate username and password sign-in.
Instead, DPS Mobile sends users to login.microsoftonline.com/common and relies on Azure AD to complete authentication. After the user signs in successfully, DPS Mobile receives the authentication token from Microsoft.
📌 Note: Because authentication is fully managed by Microsoft, DPS Mobile does not control the sign-in requirements or the security checks shown during sign-in.
Understand How Multi-Factor Authentication Is Applied
Multi-factor authentication is enforced at the Azure AD or Entra ID tenant level, not by DPS Mobile.
If your organisation has Conditional Access policies or Security Defaults that require multi-factor authentication, Microsoft will prompt for it automatically during the sign-in process. DPS Mobile does not decide whether multi-factor authentication is required and does not have visibility of that decision. It only receives the resulting authentication token after Microsoft completes the process.
⚠️ Important: If multi-factor authentication is required, this is controlled by your organisation's Azure AD or Entra ID settings, not by DPS Mobile.