Welcome to your Access Legal Case Management newsletter
Each edition brings you the latest updates, practical tips, and expert insights to ensure your success every step of the way.
A note from the Customer Success Team
Our team will be taking a well-earned break over the festive period and will be offline from 25th December, returning on Friday 2nd January.
Details of support availability during this time can be found below.
We'll also be pausing our monthly newsletter in January, so the next edition will land in your inbox in February. We're looking forward to sharing updates on new features, upcoming webinars, and helpful tips to start 2026 strong.
Wishing you a restful festive season.
Access Legal Case Management: 2.15.3
We're pleased to announce the latest release of Access Legal Case Management, 2.15.3.
This update includes a number of bug fixes, see the release notes for more details.
Stay ahead with our expert-led webinars
Join our monthly webinars featuring industry specialists who'll help you get more from your software and stay compliant.
Expect practical optimisation tips, the latest legal compliance updates, and exclusive insights into upcoming product features. Each session is designed to enhance your business practices and keep you competitive in a rapidly evolving market.
Webinar Title | Date & Time | Registration Details |
December Compliance Update | Thursday, 4 December at 12:30pm | |
November Compliance Update | On-demand | |
Law Firm Financial Management | On-demand | |
Product Roadmap Update | On-demand |
Your new Help Centre is live🎉
We’ve launched a brand-new Help Centre to make support faster, easier, and more intuitive for you!
What’s new?
Smarter search and navigation.
Sleek, user-friendly design.
Quick access to resources.
📍 Find it here >
Got questions or feedback? We’d love to hear from you!
Support over the festive period
Our team is available to support you throughout the festive period, with the exception of Thursday 25 and Friday, 26 December 2025 and Thursday, 1 January 2026.
On these specific days, if you need assistance, we encourage you to use your new Access Digital Assistant, which offers a wealth of information and knowledge articles, accessible 24/7.
You can also find your Help Centre here >
Using Sign and Share
For a guide on how to use Sign and Share within ALCM, please view this article.
Upcoming training course bookings
Why book?
Below are the regularly scheduled courses that we deliver remotely every month. Course places are available to book all core sessions in the program and delegates join other users from our customer base. These are an ideal cost-effective training solution for firms who are looking for one or two members of staff to take on more in-depth learning and for user refresher purposes.
How do I book?
To arrange a booking for this solution or a group booking purely for your firm, please email the training team via [email protected].
December 2025 Delegate Day training:
Access Legal Case Management User training – Tues 2nd Dec
Supervisor training – Thurs 11th Dec
Developer Day 1 training – Wed 17th Dec
Developer Day 2 training – Thurs 18th Dec
Risk and Compliance team over the festive period
Our Risk and Compliance team and helpline will be closed for the festive period from 5pm on Wednesday 24th December, reopening at 9am on Friday 2nd January 2026.
All queries received prior to this period will be responded to as usual. Queries received during the closure period will be picked up when the team returns on 2nd January.
Wishing you a fabulous holiday period and we look forward to working with you again in 2026.
A month on from The SRA COLP/COFA Conference 2025 – What have we learned?
Our Risk & Compliance Associate, Jack Brown, provides an insight into what we have learned a month on from the SRA's COLP/COFA Conference 2025. Read more >