Skip to main content

Customer Success Newsletter - October 2025

Lindsey Samways avatar
Written by Lindsey Samways
Updated over 2 weeks ago
CS Newsletter


Welcome to your Access Legal Case Management Customer Success Newsletter!

We’re excited to bring you the latest updates, tips, and best practices to help you get the most out of your software. Stay tuned for important news and insights designed to ensure your success every step of the way.


Access Legal Case Management: 2.15

We're pleased to announce the latest release of Access Legal Case Management, Version 2.15.

This update includes:

  • Access Legal Case Management Evo Tab

  • Existing Evo/Workspace users

  • Access Evo Cookie Policy

  • Configurable Draft Dictation Visibility for all users

Access Legal Case Management: 2.14.4

We're pleased to announce the latest release of Access Legal Case Management, Version 2.14.4.

This update includes:

  • Cookie Consent Banner

  • Three Consent Options

  • Customisable Cookie Categories

  • User Benefits


Webinars


Stay ahead with our expert-led webinars

Join our monthly webinars featuring industry specialists who'll help you get more from your software and stay compliant.

Expect practical optimisation tips, the latest legal compliance updates, and exclusive insights into upcoming product features. Each session is designed to enhance your business practices and keep you competitive in a rapidly evolving market.

Webinar Title

Date & Time

Registration Details

Redefining the Future of Legal Technology — Smarter, Safer, AI-Powered Case Management

Wednesday, 1 October 11:00am

October Compliance Update

Thursday, 2 October 12:30pm

October AML Update

Tuesday, 7 October 12:30pm

Data Protection Update

On-demand

AI vs Human Behaviour: Augmenting Legal Excellence, Not Replacing It

On-demand

September Compliance Update

On-demand


Taylor Bracewell attains Cyber Essentials Plus Accreditation with Access Legal

We are excited to share a major compliance success story! Taylor Bracewell, a leading law firm, recently achieved the rigorous, Government-backed Cyber Essentials Plus accreditation. This certification demonstrates their ongoing commitment to best practice in cybersecurity and maintaining compliance with data protection standards.

Achieving the 'Plus' standard is particularly noteworthy as it required the firm to pass a more rigorous inspection, including an external technical audit of their IT security infrastructure. Pivotal to this success was their upgrade to the latest version of their Access Case Management software, which ensured continued support and crucial protection against new and emerging cybersecurity threats.

Our Access Legal team was proud to support Taylor Bracewell by rapidly deploying the software update across all offices, giving them the peace of mind that their secure digital environment keeps client data safe and keeps cyber criminals at bay. Find out more >

The state of the UK Conveyancing Market 2025

The report looks at changes in the conveyancing market, in terms of:

  • Transaction volumes by region

  • Operational efficiency

  • Client expectations

  • The ever-growing burden of compliance

  • Regional report cards for you to see how you compare to competitors in your region.

In addition, this year we’ll be looking at the impact AI is having and will have on the sector as well as identifying any opportunities and threats coming in the next 12 months. Complete this form and you’ll get a copy straight to your inbox >

Stay ahead in legal tech

Get expert insights, emerging trends, and essential resources delivered straight to your LinkedIn feed. Subscribe now >


Upcoming training course bookings

Why book?

Below are the regularly scheduled courses that we deliver remotely every month. Course places are available to book all core sessions in the program and delegates join other users from our customer base. These are an ideal cost-effective training solution for firms who are looking for one or two members of staff to take on more in-depth learning and for user refresher purposes.

How do I book?

To arrange a booking for this solution or a group booking purely for your firm, please email the training team via [email protected].

October 2025 Delegate Day training:

  • Access Legal Case Management User training – Wed 8th October or Mon 10th November

  • Supervisor training – Tuesday 11th November

  • Developer Day 1 training - Wednesday 12th November

  • Developer Day 2 training - Thursday 13th November


Compliance Corner

"Criminals would never approach your law firm" - why it is important to have effective AML controls

When working with law firms and other business, one of the most common pictures presented to me is: “criminals do not approach our company”.

While your firm might have minimal exposure to higher risk clients or does not deal with high value or more complex transactions, there are still risk factors that you must consider. In fact, some criminals approach smaller legal practices as they think that they will not be asked questions or subject to the same level of diligence.

In this insightful article, Mariam Dobosz, Senior Risk and Compliance Associate, examines why law firms should implement effective AML controls, despite believing that criminals would not approach them. Read now >

Sanctions for law firms - where to start?

It has been a fast paced environment and we have seen significant changes to the legal framework within the last few years, including numerous updates to the UK Sanctions Lists and it becoming a focus for many regulatory bodies as part of their audits and regulatory landscape. As a result, we have seen more law firms approach us for help with their Sanctions processes and review whether their current controls are fit for purpose.

In this practical guide, Mariam Dobosz, Senior Risk and Compliance Associate, provides a useful overview on Sanctions compliance for law firms and how to start creating internal controls. Read now >

Footer


Did this answer your question?