Why it's important to digitise your client engagement
Digitising client engagement enhances customer experience by providing convenient, real-time interactions through various digital channels. This improves communication and allows your firm to gather valuable data for better insights into client preferences and needs.
Personalisation becomes achievable, enabling tailored services and recommendations. Digitisation boosts efficiency, reduces costs, and aids in remote work setups, which has become crucial in the current global landscape.
The adoption of digital tools can set your firm apart competitively, while also ensuring security and compliance with data protection regulations. With scalability and accessibility benefits, digitising client engagement is essential to strengthen client relationships, streamline operations, and remain at the forefront of the legal landscape.
What you can do to digitise your client engagement
My Legal Space has an Admin area that enables you to incorporate logos, brand colours, and custom text, providing key branding elements for your clients. This reinforces brand identity and recognition, allowing you to maintain a consistent and professional brand presence.
My Legal Space enables your customers to create an online portal account, where they can securely access shared documents and messages.
Utilising the My Legal Space portal enables customers to access and review all case details, with the added convenience of being available on an Android or iOS mobile device.
My Legal Space allows your customers to review key milestones using their online portal account. Customers can stay informed about the progress of their case, fostering transparency and active engagement.
How to digitise your client engagement
Access our resources on how to digitise your client engagement: