To add a user to a group on Access Legal Case Management, you would need access to the hosted desktop. This is done by someone who has a citrix account and has access to the DPS desktop.
Add a user
Open File Explorer.
Locate your DPS files then click the DPSSQL folder.
Click DPSSQLConfig then sign in as Supervisor (SUP).
In the User and Groups section, select the group you want to add a user to.
In the two panels on the right-hand side, find the user in the lower panel.
Drag and drop them onto the upper panel above.
Click Save then close DPSSQLConfig.
Remove a user
Open File Explorer.
Locate your DPS files then click the DPSSQL folder.
Click DPSSQLConfig then sign in as Supervisor (SUP).
In the User and Groups section, select the group you want to remove a user from.
In the two panels on the right-hand side, find the user in the upper panel.
Drag and drop them onto the lower panel.
Click Save then close DPSSQLConfig.
Contact us
If you'd like us to add or remove a user to a certain group in DPS, please raise a new case online and reference the title of this article. Please provide the following details:
Name of the user.
Group to add them to.
Contact number.