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Provide third party access to log support cases

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Written by Huzayfah Patel
Updated over a month ago

We understand that sometimes, you may require third-party companies IT to log support cases regarding your Access Legal Case Management system.
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Warning: If your third-party access requirements change at any time, you'll need to let us know.


To set this up, follow the steps below:

  1. Raise a new case online and reference the title of this article.

  2. Add the completed letter of authority form to the case.


We'll require at least five days' notice to withdraw access to the third party.

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