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New status dashboard for Access Legal

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Written by Huzayfah Patel
Updated over a month ago

Benefits of the Legal Status Dashboard

The status dashboard enables you to:

    • Get notified when new events and updates are created on the dashboard, such as high-priority incidents.

    • To set this up, see Register for Alerts on the Legal Status Dashboard.

  • Receive maintenance notifications

    • See and subscribe to alerts for planned scheduled maintenance so you can prepare in advance.

  • View current and historical events in one place

    • Use the dashboard as a central view of:

      • Current incidents

      • Ongoing or upcoming maintenance

      • Recent historical events

  • Track root cause and prevention updates

    • As we complete investigations, the dashboard is updated with root cause information and prevention measures where applicable.

This helps you keep your own teams and customers informed with accurate, up-to-date information.


View the Dashboard

  1. Open your Legal status dashboard using your usual link (for example, from your product menu or an internal bookmark).

    • This corresponds to β€œAccess the dashboard here >” in other materials.

  2. On the dashboard, you will see a rolling seven days of product performance.

Each product shows a status based on incidents and maintenance events that are live or have occurred during that period. Statuses include:

  • Operational – No known issues.

  • Incident – A service issue is impacting the product.

  • Maintenance – Planned maintenance is in progress.

  • Incident & Maintenance – Both an incident and maintenance are relevant for the period.

View Event Details

  • To see more information about an event, click on the event in the dashboard.

  • To see any planned maintenance, scroll or navigate to the bottom of the dashboard.


Products Covered by the Legal Status Dashboard

The dashboard is available for the following products:

  • Access Legal Case Management

  • DPS One Office

  • Compact+

  • Legal Bricks

  • DPS Legal Accounts / Finance Director

  • Proclaim (including Proclaim Accounts)

  • Access Legal Fusion


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